Where do I get help?
CityStar's self help resources are more than plentiful, but if you need additional assistance you may send an Automated Support Ticket and a CityStar® technician will respond quickly.
CityStar's self help resources are more than plentiful, but if you need additional assistance you may send an Automated Support Ticket and a CityStar® technician will respond quickly.
Domain Name Search:
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Can I transfer existing domain name to CityStar? Yes. Whether you place an order by telephone or via our online web site store, be sure to specify that you are requesting a transfer and NOT a new domain. You should keep the service at the present site while waiting for InterNIC to complete the transfer. We will provide you with a temporary address so you can mirror the site on our server. All e-mail and web pages will still be accessed from the current site. When InterNIC announces the completion of the transfer there is a 36 to 48 hour propagation period where visitors could go to either site. At the end of the propagation period you should contact the previous host to have them delete the old domain from their records and update their DNS record. If you use this same provider for your Internet access you will not be able to access your domain site at CityStar® until they update their DNS.
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