CityStar® Support

FTP (File Transfer Protocol) is used for transferring files (HTML pages, graphics, etc.) to/from your server. We suggest using programs specifically designed for FTPing (transferring) your files. Listed below are some suggestions for FTP programs to use. Please note that our tech support crew is versed in using WS_FTP, Fetch, and command-line-drive FTP programs, but will not have information on how to configure/use other FTP programs.

For Windows(tm), we suggest the following FTP program: WS_FTP from Ipswitch, Inc.
You can get a shareware (evaluation) copy of WS_FTP from: ftp://ftp1.ipswitch.com/pub/win32/ws_ftple.exe

For Macintosh(tm), we suggest the following FTP program: FETCH
You can get a copy of FETCH from: http://www.fetchsoftworks.com/

Logging in with FTP

Based on the assumption you are FTPing with WS_FTP (as recommended above) the following section will give you a basic run-down on how to configure and use WS_FTP for transferring files.

You will need your initial e-mail from CityStar entitled "Welcome to CityStar Online." Locate the part of the e-mail with your FTP login and password information.
You will need to start up WS_FTP. You should first be prompted with a "Session" dialog box.