Where do I get help?
CityStar's self help resources are more than plentiful, but if you need additional assistance you may send an Automated Support Ticket and a CityStar® technician will respond quickly.
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Technical Support

Dial-up clients
  Support resources for clients using a phone line to connect to the Internet.

E-mail support
  Support resources for clients who are having issues with e-mail.

Hosting and FTP
  If you need to connect to your site using FTP or SSH, this is the place to stop by for help.

If you require more assistance than is offered here, our friendly support staff will be pleased to help you. Our staff is in the office from 9:00 a.m. until 6:00 p.m. Mountain Time on weekdays, and 9:00 a.m. until 4:00 p.m. Mountain Time on Saturdays. Feel free to call us at our toll-free number, 1-888-527-0503, or our local number, (719) 559-1945, for further assistance. And remember that you can contact us online at the "Automated Support Ticket" link on the left side of this page.

Customer Service
      Automated support ticket
      Freeware and shareware
      Dialup help center
      E-mail troubleshooting
      Hosting and FTP support

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