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CityStar's self help resources are more than plentiful, but if you need additional assistance you may send an Automated Support Ticket and a CityStar® technician will respond quickly.

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1. E-mail Messages:

From the Outlook Express menu select Tools | Options | Maintenance and click the StoreFolder button. You see a dialog with the name of the directory that has your mail files. If you look in that directory you find files named after your mail folders and news groups. They all have a .DBX suffix. Outlook Express keeps all messages in these database files. If you make copies of these files regularly, you'll have a safe backup of your OE mail.

Restore (if necessary): To restore the backup data, just copy it back to the directory. You can selectively restore folders by just copying specific files back. Alternatively, you can use OE's File | Import | Messages feature to import one or more of the backup folders. e-mail Account Settings

As far as we know, the procedure works for all kind of e-mail: The regular SMTP / POP3 based e-mail, MAPI, IMAP or even the free Hotmail Account, that is built into Outlook. For Hotmail, however, some messages and settings might be stored only at the Hotmail server ( = somewhere at Microsoft !) and not on your local PC.

2. Account settings:

Data about your mail and news accounts are stored in the registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager. To save this data, start RegEdit and select that key in the left-hand pane. Then from the menu select Registry | Export Registry File. Save the file to a name like "outlook.reg".Ê

ÊRestore (if necessary) To restore the account settings, right-click the .REG file and select Merge.

Note: As an alternative, you can save the data one account at a time through Outlook Express: click Tools | Accounts | Export and specify the name of the file to save the settings. Be sure to save this information for every account.Ê

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