Where do I get help?
CityStar's self help resources are more than plentiful, but if you need additional assistance you may send an Automated Support Ticket and a CityStar® technician will respond quickly.

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Windows NT Setup Walkthrough
CityStar® offers the following setup walkthrough to customers running Windows NT 4.0. It should be noted that CityStar's support of NT 3.51 is limited at this time.

Windows NT4.0 Configuration for CityStar® is a two-part process. First, you must configure settings in your Network Control Panel, second, you must configure your Dial-Up Networking.

Network Control Panel
Go to Control Panels and select the Network icon. The Network Window has five tabs:

Identification Tab (optional)
  1. Enter the computer name
  2. Enter the workgroup name
Services Tab
Make sure the following services are enabled. If they are enabled, continue to the Dial-Up Networking configuration. If these services are not present, enable them.
  1. Computer Browser
  2. NetBIOS Interface
  3. Remote Access Service
  4. Server
  5. Workstation

Customer Service
      Automated support ticket
      Freeware and shareware
      Dialup help center
      E-mail troubleshooting
      Hosting and FTP support

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